Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Showing 41 - 50 (of 537)

Aron Sayce

Great experience from start to finish, Sophie was brilliant to deal with , would definitely recommend to anyone looking for a car to see what they have first 💯

Julie Lycett

We felt really looked after from looking at the cars, test driving and buying a car. The staff were friendly, professional, helpful and great to deal with. The process was really easy.
We were looked after by Sophie, she was brilliant, sorted everything out for us and collection today was seamless. Nothing was too much trouble. We would highly recommend this business

Tony Perry

MOTORLINE was absolutely great. The car was presented in perfect condition. Gary Marson took us through the whole procedure seamlessly. It was a pleasure to do business with them.

bhai raja khyaju

Great job start to end 😎

Sam Hubball

The car was advertised on Auto trader, they had the price listed as "Above average" which I disagreed with as I couldn't find another with similar mileage and year as the one listed.

The screen price is fixed which, as a man, is frustrating because even getting £100 off "for fuel" feels like a little win.

I had my own finance organised, but got the feeling that is what they would like to organise as it's most profitable (can't argue with that).

The salesperson was very professional but it was difficult to build a rapport with. (That's probably my sense of humour rather than a fault of her.)

They serviced the car and gave it a fresh MOT on the day the deal was agreed and the car was picked up 4 days later, after a full valet.

You agree the deal before taking the car for a short test drive. I'd rather take it for a test drive and see if there's anything that shows up that you can negotiate on, but the car drove faultlessly anyway.

They do not accept credit cards which could be problematic for some people.

There was a very thoughtful courtesy box, including some chocolates and bottle of champagne. Not bad for a car that cost less than £10k

I would recommend Motorline Direct to friends and family overall. Hopefully I will have no trouble with my new car and won't need to contact them to see if the 3 months free warranty is any good!

John Taylor

Gary was brilliant never been so smooth in buying a car. Took the stress away. Excellent customer service and excellent car.

Atul Thanki

Have purchased 4 cars from Motorline over the years. Each one without any issues. Gary has always been very helpful in the purchase process from start finish and would highly recommend him.

Pandora

Really amazing, helpful and great service. Sophie helped me through each step of getting my first mini!! They're reliable and I would highly recommend. A little sweet gift after signing for the car is the cherry on top! Thank you 🥳🫶🚙

Chris Vincent

I recently purchased a vehicle through Motorline Direct, and I couldn't be happier with the experience. From start to finish, Sophie was absolutely outstanding. Her customer service was second to none "” incredibly attentive, consistently responsive, and always ready to help with anything I needed.

What really stood out was how seamless the entire process felt. Sophie explained everything clearly and concisely, making each step straightforward and stress"‘free. It's rare to find someone who combines professionalism with such a friendly, supportive approach, but she delivered on all fronts.

I'm genuinely a very happy customer, and I wouldn't hesitate to recommend Motorline Direct to anyone. If you're looking for excellent service and a smooth buying experience, this is the place to go "” and Sophie is a star.

Susan Corken

I was very impressed with their service.
I was made to feel like I was someone special.