Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Showing 141 - 150 (of 537)

Kevin Shaw

Absolutely brilliant service. Sophie was excellent and even gave the best after care service. We bought a transporter which had a fault on it, but because we drove around 200 miles to collect she said take it and fix it locally and we'll cover the cost. Absolutely followed up on her word and made every effort to make it stress free. Will definitely use this company again for our next vehicle

Pete Smith

Sophie was brilliant throughout buying, even getting finance slightly cheaper. Really happy with the Tesla and the experience was seamless

Hasan

Brilliant, trustworthy and fast service to Sophie 😊

Catherine Cavanagh

Excellent from the beginning to the end of my purchase. Gary was really helpful and efficient! Would 100% recommend buying from this dealership. No pushy sales, just genuinely outstanding customer service.

Paul Mitchell

Bought a focus ST from here and from the beginning of the process Gary made us feel comfortable and not pressured to buy anything.
He explained everything clearly so we understood what was happening and costs we needed to pay.
On picking up my car Gary was so helpful sorting tax and other things explaining what where when but to my surprise when I got home opened their thank you for buying from us box very thoughtful and made to be appreciated. A thank you to rest of the team there were very friendly and always struck up conversation with us that made us even more comfortable.
BIG THANKS TO MOTORLINE DIRECT AND GARY

Ricky

Brought my leon from here. Dealt with Gary. He looked after us right from the start. They made me and my partner tea whilst we went through the paperwork and went for a test drive. Got 12 months mot and a fresh valet before collection. A very professional service and clean showroom. I highly recommend them to anyone wanting a new car at a competitive price. Thanks gary and the rest of the team :)

Tommy Southam

From start to finish I had a brilliant experience with Gary on my purchase of my new seat leon. I felt welcome as soon as i entered. No pressure easy to talk to an overall great experience. I would recommend motorline direct for their good vehicle pricing, warranty packages and professional service, also gave me a decent price for my part ex :). I will return in the future thanks to all the team.
Tommy and ricky.

Mike

This is a first class place to purchase a car
The showroom is impressive the cars are all in fantastic condition the staff are very helpfull and nothing is to much trouble I bought a car and everything was handled vey professionally all document were put together in a very nice folder complete with complimentary gift
I have not come access this level of professional service before and would recto anyone looking for a car to go take a look you will not be disappointed
Mike

Sam Burton

We purchased a 2018 Vauxhall Insignia GSI Sports Tourer from the Loughborough branch, we have wanted one for years but struggled to find one as they are as rare as hens teeth. Sophie was a pleasure to deal with, we asked some questions throughout the sale and nothing was too much trouble. A credit to Motorline Direct, would highly recommend for your next vehicle purchase.

Archie Elmer

Great customer service from all the staff, made us feel welcomed and weren't pushing. Car was spotless when viewing and was very informative