Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Showing 151 - 160 (of 537)

Abdulkadir Ali Sharif
Top car company that offered me a good quality car. Would recommend to anyone who wants prestige cars at competitive prices
Pete Webb
Very nice experience, Sophie made the whole thing very easy and stress free.
Rad Chalubowicz
A* experience with Sophie and the team. The car was prepared perfectly nice and clean and working as it should. The dealership offers additional options / warranty / paint protection etc - all in a friendly way with no pressure. Really positive experience - I hope the car behaves well for the years to come. Recommended.
Ranjit Singh
Fantastic experience dealing with Motor Direct Ltd from first viewing of the vehicle to handover day...sales man Gary was absolutely fantastic to deal with from his knowledge of the vehicle to sorting out all details on handover day...i Will definitely be buying more vehicles from these guys as my business expands.
Chris Webber
I recently bought a new car from Motorline Direct. Sophie was extremely helpful from the the beginning to the end of the process and endlessly accommodating. I can't recommend Motorline Direct, and Sophie, enough.
Muhammad Affan
recently purchased my new Lexus Es300 from [Motorlink Direct ], and I'm extremely satisfied with the overall experience. The staff were friendly, Especially Sophie who helped me in this Entire Process.They explained all the features in detail and helped me choose the best variant for my needs.
The delivery process was smooth and on time, and the car was presented in perfect condition. I especially appreciated the transparent pricing and the team's willingness to answer all my questions about insurance and accessories.
Overall, it was a seamless experience "” I'd highly recommend [Motorlink Direct] to anyone looking to buy a new car.
Trevor Mark Hobday
Excellent service from Start to end, easy to do business, good communication and seamless process, thanks Gary you made our new purchase so easy.
Ali
I recently purchased a car from MotorLine Direct and my experience was excellent from start to finish. I first saw the vehicle on Autotrader and handled the initial process remotely, which went very smoothly. Communication was clear and quick, and all my questions were answered honestly and directly.

Gary assisted me throughout the process, including with the finance application, which was submitted internally. Within about an hour I received an update regarding the approval. It was a very fast and efficient service. Since the car appeared clean and well maintained, I decided to visit the dealership without needing much more detail.

Before handing the car over, they completed the MOT for me. This included an oil change, which I was told is a standard procedure there. Once I arrived, we went through the final agreements, I took the car for a short test drive, completed the paperwork, and then headed back home with my new car.

So far everything has been great and I have not experienced any issues. The entire process was smooth, transparent and stress free. Gary and the team were very helpful and friendly, and it was clear that they take pride in their work.

Overall, I am very satisfied with MotorLine Direct. I was well informed at each stage, guided clearly throughout the process, and received exactly what was promised. I would certainly recommend them as a trustworthy and reliable dealership
Amar Singh
Sophie at Motorline was incredibly helpful throughout our purchase of our vehicle. We were going through part exchange and it was a seamless process and this was mainly down to how Sophie was able to organise everything in a timely manner. My wife was extremely delighted with her new car and I can't thank Sophie enough for making everything happen just in time for her Birthday. The small details of great customer service were refreshing to see.
Belinda
Really pleased with the car we have recently purchased from Motorline Direct. The car was exactly as described on Auto Trader & prepped to a high standard.