Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Showing 291 - 300 (of 537)

Paul Cunningham

Excellent service from Motorline Direct, especially Garry Marson, who was brilliant from start to finish. The whole process was a breeze and the car is just what I needed. Thanks to Gary and all at MLD, I will definitely be back for my next car.

Phil Plummer

Very good customer service from all at Motorline direct Loughborough. Highly recommend for all types of cars. 10 out of 10. Thankyou to Gary

Michael C

I'd suggest Motorline Direct Ltd to a friend because the whole transaction was made completely smooth by Linda and all the other staff who helped complete the sale.

Jordan Roe

Had a great experience buying a used car from Sophie @ Motorline direct. Sophie was great, guiding me through the process honestly, and even helped in selecting a car that meets my picky standards. Thanks Sophie! Great car. Would recommend.

Dale Lindsay

Just bought my 4th car from Motorline Direct. Great experience as always. Linda and the team are knowledgeable and helpful as always and did not pressure sell like other dealerships. Even got a nice gift box on collection. Will be back when I am ready to buy my next car!

Jack Hardy

Today I purchased a Polo gti from Linda, Linda has been excellent from start to finish, such a lovely lady. I will be coming back here in the future and highly recommend thus dealership to anyone. The Manager also was very helpful in agreeing a good price for my Part exchange. Effortless process. Thank you Motorline Direct.

Darren Hackett

Wonderful team, very well looked after. Individual support in Gary Marson, who stayed with us and gave 10/10 though the whole process. Very knowledgeable, nothing to much trouble which made the experience a pleasure! Thanks all! (RS e-tron GT)

Sam Martin

I had a great experience with Motorline Direct in Loughborough. Professional service and pleased with the car. Sophie was amazing and really helpful

Marc Coe

Great experience. Nice and easy from start to finish, no pressure sale. Daughter also loved seeing the dog in showroom. Would have taken the dog instead of the car! Pleasure to deal with Sophie and Motorline Direct.

Tim Hill

I had a great experience at Motorline Direct Ltd because I bought a very nice and tidy car at a reasonable price.
When I first visited we just wanted to look around but found three Model Y's that were all of interest, I popped my head in the office and Sophie came straight over, got the keys and opened the 3 cars, she asked if we wanted any help and we said no we would just like to take a look, Sophie instantly left us alone and said if there is anything we need please let her no, but there was no hard sell at all which was a refreshing change at a car dealers. A few days later I e-mailed Sophie and we had a quick phone call again no hard sell at all just polite assistance and answered all my questions. We did actually go back for another look at the one car in particular and again Sophie answered all questions but left to us take a look on our own.
Following week we were nearly ready to buy so contacted Sophie and she arranged all the finance in preparation but she went on holiday the next day so advised me to contact Linda. The following day we made the purchase over the phone with Linda who again was wonderful, Linda also dealt with us at the collection and we received a lovely little gift with the car too.
I tell the long story to demonstrate how easy the buying process was, both Sophie and Linda are a credit to Motorline, both very professional, helpful and very nice to deal with. I have never used Motorline before but will be back in a flash when I am next buying a car and will recommend them to all my friends and family, especially those looking into electric vehicles.
The car was also prepared to a pristine condition, I wish I could clean a car and get it that sparkling.