Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Showing 181 - 190 (of 537)

Rose Robertson
The showroom is very well presented and immaculate. Staff are very friendly. Sophie was very professional and helpful throughout the sale. I hadn't heard of this company before I went to view a car, now I am happy to recommend them to anyone who is looking for a car.
Thank you Sophie for all your help and support throughout the sale.
Nicole
Recently purchased an excellent Ford Transit from Sophie and the team. Quick communication answering all of the questions I had asked about and explained the process of deposit so the car was ready to drive away on the day. We were travelling over 3 hours so important for us to be able to take the vehicle back with us. Very fair part exchange price agreed on the phone and honoured upon collection. We had a small issue with the radio during the drive home, nothing that could have been picked up before. The team got straight on it to resolve and understood the issue of us being over 3 hours away so agreed to us having the vehicle repaired by Ford locally and then reimbursed us quickly. Best car buying experience I've had so far! Highly recommend.
TAREQ ALAGI
Tariq Al-Aji, I bought a Range Rover Sport from your showroom. Your service and procedures were easy, fast, and wonderful. Thank you very much and I wish you more success.
Nathan Armson
Friendly, efficient and great service. Thanks Sophie!
Janine Wardle
No pressure, no hard sell. Sophie was very knowledgeable, friendly and welcoming.
adrian heron
Gary was brilliant from start to finish, great communication full of info. Friendly atmosphere, would definitely recommend.
Layla Nasrallah
I recently part-exchanged my old car for a new one at Motorline Direct, and I couldn't be happier with the whole experience. Sophie handled the process brilliantly "“ her communication was clear, prompt, and friendly throughout, which made everything straightforward from start to finish.

During the final checks before collection, Sophie and the team identified a problem with the car. Although this meant a short delay in picking it up, I really appreciated their honesty and diligence in making sure the vehicle was completely fit for purpose before handing it over. The car was also fully serviced and had its MOT completed before collection, and when I arrived it was immaculate both inside and out.

Overall, I'm extremely happy with both the car and the service provided. Sophie's professionalism, attention to detail, and genuine care for customers really stood out, and I would have no hesitation recommending Motorline Direct to others.

Thank you.
Richard Potenta
"Fantastic Service "“ Thank You Sophie!"
Highly recommended "“ exceptional service from Motorlinedirect!

I recently bought a Toyota Corolla from Motorlinedirect and I couldn't be happier with the experience. Sophie was incredibly professional, helpful, and friendly throughout the entire process.

She answered all my questions clearly, guided me step by step, and made sure everything went smoothly from start to finish. I truly felt supported and confident in my purchase.

I can wholeheartedly recommend Motorlinedirect to anyone looking to buy a car without stress or worries. It's a trustworthy company that puts the customer first "“ no hidden surprises, just honest service and great support.

All the very best in business "“
Richard
Geoff Willis
Brilliant experience with polite, friendly staff. Sophie
looked after me through the process which she made simple, hassle free
and relaxed. Very professional throughout, immaculate showroom and a
good selection of quality vehicles. Thank you
Jason Ruse
Thanks to Sophie and the team at motorline direct for supplying my Audi TT mk3 roadster,good price and unhurried service with no pressure,also collected me from Loughborough station at the time stated.
They're five stars for a reason.
I am disabled and found the buying experience easy,and would definitely recommend to anyone.
Also the box presented after the sale was a welcome addition,it shows they care.
Top marks to the whole team at motorline direct